Focus Point Emergency Management Consulting Services provides quality service in evaluating the needs of your organization in emergency preparedness and provides recommendations for enhancements. Our consultants have over 30 years of experience in emergency management, which includes emergency plans development, training, exercises, and grant management.

Our goal is to focus on the needs of your organization and provide a strategic plan on how you can be better prepared before, during and after a disaster.


It is crucial for organizations to have a business continuity plan in order to resume business as soon as possible after an incident occurs. Now, more than ever before, business and industry must become more self-reliant. Pre-disaster mitigation measures and post-disaster recovery plans are essential to retaining market share and a competitive edge. FPEM can assist you with all of your planning needs.

Our Process








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Our Team



Fay Glass is a recognized emergency manager with 30 years of experience in disaster preparedness and awareness. Her emergency management experience includes private sector, federal, state, and local government. Ms. Glass retired from City of Redlands as the Emergency Operations Manager. She also worked at the Riverside County Fire Department, Office of Emergency Services for six years as the Emergency Services Program Supervisor. She has received certificates from the Federal Emergency Management Agency Professional Development Series and California Specialized Training Institute as an Emergency Management Specialist. She holds a Bachelor of Science Degree in Business Management from the University of Phoenix and a Master of Arts Degree in Management from University of Redlands. 



Shannon Kendall has developed an extensive background and comprehensive skill set in emergency management as it pertains to mitigation of, preparation for, response to, and recovery. His military experience, coupled with work experience in the private healthcare and public sectors, has allowed him to cultivate an intuitive sense of what an agency or organization needs for a solid and comprehensive foundation in Emergency Management. Mr. Kendall’s has a proven track-record of creating highly successful programs with previous employers, with several of the programs or projects he has created and completed being recognized as “Best Practices” and being published in journals and/or “White Papers''. Additionally, he has been a requested speaker at several conferences across the country to share with others how to replicate these “Best Practices” for their agency or organization. He holds a Bachelor of Science in Biology from California State University San Bernardino and a Bachelor of Science in Criminal Justice from University of Phoenix.




Armando Valles has over 17 years of Operational Management experience within the Service Industry for both the Private and Public Sectors. He has been an active training facilitator for over 10 years. His passion for Emergency Management enabled him to become a Certified CERT Trainer as well a Certified Trainer in the LISTOS California (READY) efforts. Mr. Valles has volunteered countless hours to the effort of educating his local community and different faith based organizations becoming better prepared when faced with a natural or manmade disaster. His drive for community outreach allowed him to become engaged most recently under the direction of the City of Redlands Emergency Management Division he assisted as a CERT Trainer. His efforts were noticed and acknowledged as the recipient of the 2019 City of Redlands Hero Award.  Mr. Valles has a proven track record of assisting organizations identify market needs and implement operational changes to increase their market share. He holds a Bachelors of Science in Accounting from the California State Polytechnic University Pomona.   



Carolyn Glass is establishing her journey in the emergency management field as our project coordinator. She has over 12 years of experience in the administrative and accounting field in both private and public sectors and will be utilizing her knowledge of systematizing, securing resources, obtaining information, and budgeting to assist with the goal of seeing each one of our projects through and on time.

Ms. Glass has received certificates from the Federal Emergency Management Agency Professional Development Series.

Our Quality Guarantee

Our goal is to focus on the needs of your organization and provide a strategic plan on how you can be better prepared before, during and after a disaster.

Contact Us

Each of our Grant or Emergency plans is unique to every situation and organizations needs. We look forward to serving you and your community. 

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16155 Sierra Lakes Pkwy Ste #160-715

Fontana, CA 92336


Mon - Fri: 8am - 5pm

​​Saturday: 9am - 8pm

​Sunday: Closed